When TSB announced that they were closing both the Netherfield and Mapperley branches, Gedling's MP Tom Randall met with them to express the disappointment of those who use the branches and asked for additional support to be provided to customers.
Tom is pleased that TSB is launching a new pop-up service in Netherfield.
This new pop-up services will be located in the St George's Centre at 91 Victoria Road, Netherfield, NG4 2NN.. The service will launch on 4 May and will be open every Tuesday, ensuring residents across Gedling have access to TSB banking services that aren't available at the local Post Office. More information can be found here: www.tsb.co.uk/pop-up/
The service is being delivered by a local TSB Mobile Money Confidence Expert who will support customers with their banking needs such as making payments, getting help with products and services, and assistance with bereavements.
TSB will be writing to customers who were frequent visitors of the Netherfield branch to let them know about this new service and how they can access it. The local TSB adviser, who will run the pop-up service, has already been providing direct telephone support to many customers during the most recent lockdown and will be letting customers know about how to access the new service.